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Website maintenance for small businesses

Your site,
looked after.

I take care of updates, backups, security and speed checks, and I send you a plain-language report each month on what I did and why it mattered.

Service
Website maintenance
Group
Care
From
$99/mo
Billing
Monthly, paid in advance
Report
Monthly

Signs you need website maintenance

Which of these sounds like your site?

Most owners recognize their site in one or two of these. Here is why each one happens and what I do about it.

Checklist · Website maintenance

Tick what sounds familiar.

0 of 5 ticked

  • Updates piling up.

    Why it happens
    WordPress, your theme and your add-on software release updates all the time, and many of them are security fixes. Nobody owns the job, so it waits.
    What I do
    I apply the updates on a schedule, monthly or weekly depending on your plan.
  • No backup you trust.

    Why it happens
    A backup is only useful if someone made it recently and knows where it is.
    What I do
    I back up your site every week, or every day on Plus and Priority, so there is always a recent copy to go back to.
  • Getting slower.

    Why it happens
    Sites slow down gradually as photos, add-ons and old code pile up, so nobody notices until a customer does.
    What I do
    On Plus and Priority, I run a speed check every month and fix what is slowing the site down.
  • You find out last.

    Why it happens
    A broken page looks fine to you until someone else runs into it.
    What I do
    I monitor your site for security problems, so I can act on them fast.
  • Edits that wait.

    Why it happens
    A phone number change turns into an email chain, and it waits behind bigger jobs.
    What I do
    On Plus and Priority, small edits are part of your plan, and I reply within the response time your plan promises.

Website maintenance timeline

One month of care, week by week.

The same rhythm repeats every month, so nothing depends on anyone remembering it. How often each task happens depends on your plan.

  1. Backups of your site

    Weekly, or daily on Plus and Priority

    You receive: a recent copy of your site to go back to. I need: nothing.

  2. Updates applied to WordPress, your theme and your add-on software

    Monthly on Essential, weekly on Plus and Priority

    You receive: an up-to-date site. I need: nothing.

  3. Security monitoring

    Every week

  4. Speed check (Plus and Priority)

    Week 2

    You receive: a faster site if the check finds something to fix. I need: nothing.

  5. Small edits (Plus and Priority)

    Any week, within your plan's hours

    You receive: your changes, within your plan's response time. I need: what you want changed, in one message.

  6. Monthly report

    Week 4

    You receive: a plain-language report on what I did and why it mattered. I need: nothing.

Small edits are changes like a new phone number, a photo or a line of text. Anything larger goes into a separate proposal.

How website maintenance works

Four steps to a site you can stop worrying about.

  1. Audit.

    I check your site as it is today: what is out of date, what is slow and whether a usable backup exists.

  2. Set up.

    I put backups, security monitoring and your update schedule in place.

  3. Maintain.

    Every week or month, depending on your plan, I update, back up and check your site, and I handle small edits within your plan's hours.

  4. Report.

    You get a plain-language report on what I did and why it mattered.

Website maintenance plans and pricing

Three levels of care. Pick the one your site needs.

Essential

$99 /mo

For a simple site that needs the basics handled.

Start with Essential
Updates
Monthly
Backups
Weekly
Security monitoring
Yes
Speed check
No
Small edits
No
Response time
2 business days
Monthly report
Yes

Priority

$399 /mo

For a business that needs fast answers and the most attention.

Start with Priority
Updates
Weekly
Backups
Daily
Security monitoring
Yes
Speed check
Monthly
Small edits
2 hours a month
Response time
Same day
Monthly report
Yes

How you pay

Paid monthly in advance. Month to month with 30 days' notice and no minimum. No refunds for partial months and no exit fee.

Included in every plan

  • A first audit

    Every plan starts with an audit of what is out of date on your site.

  • Updates and backups

    Every plan includes both. The plan sets how often they happen.

  • Security monitoring

    I watch your site for security problems and act on them fast.

  • Monthly report

    A plain-language report on what I did and why it mattered.

Not included, priced in a separate proposal

  • New pages and features

    Anything that adds to your site gets its own proposal.

  • Writing new content

    New text and photography are priced by proposal.

  • SEO growth work

    Local SEO is a separate service. Its Growth and Authority plans include Care Plus, and Local gets 20% off any Care plan.

Not sure which plan fits? Tell me about your site and I will recommend one, at no charge. You can move up a plan when you are ready.

What clients say

Ask the people who hired me.

Their words, published with their permission.

Website maintenance questions

What people ask before they hand off the updates.

Updates, backups, security monitoring and a monthly report on every plan. Plus and Priority add a monthly speed check and small edits.

WordPress, your theme and your add-on software release updates, and many of them are security fixes. Skipping them leaves old code on your site, and a recent backup means you can recover if something goes wrong.

Care plans are paid monthly in advance, due on the same day each month. The work begins once the payment clears. For a build client, the plan starts on the launch date.

A change like a new phone number, a photo or a line of text. Anything larger goes into a separate proposal.

Essential fits a simple site that needs the basics handled. Plus fits a site that brings you business and needs weekly updates, daily backups and a monthly speed check. Priority adds more edit hours and same-day responses. If you are unsure, I recommend one after a short conversation about your site.

Growth and Authority include Care Plus. The Local plan gets 20% off any Care plan. See local SEO for the details.

Essential gets a reply within 2 business days, Plus within 1 business day, and Priority the same day.

No minimum. Plans run month to month with 30 days' notice, with no exit fee. Partial months are not refunded. A Care Plus included in a local SEO plan follows that plan's terms.

Every plan begins with an audit of what is out of date, so I know what state your site is in before I start the routine.

No. You buy hosting and your domain in your own name. I recommend Hostinger first and SiteGround as the alternative, and both are my referral links, which I tell you up front.

Start your care plan

Hand off the updates.

Tell me about your site and I'll recommend a plan. Every plan starts with an audit of what is out of date.